Shipping Information

COZY SACK GENERAL SHIPPING INFORMATION

After your order ships you will receive a UPS tracking number. You can go to www.ups.com to track your package. We do not ship to: Alaska, Hawaii, Puerto Rico, Canada, APO and AP addresses. If you decide to make an address correction after the order has shipped, there will be a $10.00 address correction fee. UPS charges the fee and it will add an extra two to three days shipping time. Expedited shipping is not an option because the boxes are large and heavy causing the charges to be extremely high.

SHIPPING

Orders generally ship within 7-10 business days unless noted.

SHIPPING FAQ

When will my order arrive?
Most orders shipped UPS standard ground will arrive within 7-10 business days.

How do I track my order?
Customers will be notified of their UPS tracking number via email.

Customer Service

We take great pride in all of our products and our excellent customer service record. If you have any return related questions please feel free to use our form to contact us.

CUSTOMER SATISFACTION GUARANTEE

When you buy a Cozy Sack you are purchasing 35 years of manufacturing experience. We manufacture a good product at a good price and guarantee you will receive a quality product. If you are not satisfied with your purchase, please contact us.